Work Order Terms & Policies

Please read the following terms carefully before submitting your work order. By submitting your order, you agree to the policies outlined below.

🔄 Order Confirmation & Turnaround Time

We will contact you once we begin your project to verify all information before we start. At this time, final pricing will be confirmed. Please note that turnaround times can take 2 or more weeks.

❌ Cancellation Policy

Custom work can only be cancelled and firearms returned if we have not begun work on the project. This includes projects sent with blank or incomplete work order forms.

- A **$20 cancellation fee** applies to cancelled orders (plus return shipping, if applicable).
- Once work has started (usually within **2 weeks of arrival**), the order **cannot be cancelled**. - However, you may request to remove **extra-cost options** (if possible) to lower your final invoice.

🔄 Work Order Changes

We will do our best to accommodate **change requests**, but please note:

• Change requests may **delay your project** since it must be moved into a different processing group.
• If your project has advanced past a certain stage, changes may **not be possible**.
• Submit any change requests **as soon as possible** to avoid delays.

💰 Payment Policy

- **Full payment** is required upon completion, **before shipping**.
- A **50% deposit** is required for projects **over $100**.
- A **$25 minimum** applies to all orders.
- A **$25-$75 labor charge** applies for minor repairs, disassembly, and reassembly of firearms.

📜 Required Documentation

**Failure to provide required documents will delay your project and result in an administrative fee.**
The following documents **must** be included when shipping your firearm:

• A **copy of your FFL or Driver’s License**
• A **signed copy of the Waiver/Liability Release**

If missing, your project will be delayed **until we receive these items**, and a **$25 administrative fee** will be added to your total.

🚚 Abandoned Project Policy

- **Projects not claimed within 30 days** of completion or cancellation will incur a **$25 per month storage fee**.
- After **6 months of no response**, the item will be deemed **abandoned** and become the sole property of **Bulldog Hydrographics & Firearms, LLC**.

⚠️ Assumption of Risk & Liability Waiver

By submitting my firearm to **Bulldog Hydrographics & Firearms**, I voluntarily request modifications and understand:

• Any modifications may **void factory warranties**.
• Modifications **may affect safety systems**.
• There are risks involved, including **mechanical failure, property damage, bodily injury, or death**.

As consideration for the services provided, I agree to **release and indemnify Bulldog Hydrographics & Firearms, LLC**, including:

• Its **agents, employees, officers, and owners** from any liability.
• Any **claims, lawsuits, or damages** arising from work performed on my firearm.
• Even if caused by the **negligence** of Bulldog Hydrographics & Firearms.

✅ **By submitting a work order, you acknowledge that you have read, understood, and agreed to these terms.**